Employment

Insurance Follow -up Representative

Location: Mission, Kansas
Status: Fulltime
Salary:

Job Description:

The Follow-up representative supports TMM’s goals, values and philosophy by exhibiting the following behaviors: excellence, quality service, commitment and accountability. As a member of the TMM team, performance includes demonstration of the following accountabilities: communication, teamwork and job knowledge. High school or GED is required; a minimum of one to three years business office experience in health care or related field.

PRIMARY DUTIES AND RESPONSIBILITIES include the following:

1.Follow up on unpaid insurance and patient accounts.

2. Documents all account activity and does HIPPA verification as needed.

3. Works assigned accounts and keeps supervisor advised of payer issues as needed.

4. Ensures proper billing and collection practices are adhered to and identifies issues as needed.

5. Updates, notes, and moves accounts that are returned by the US Postal Service to ensure payment.

6. Prints secondary claims and EOBs for Blue Shield and Medicaid and other payers as needed.

7. Works incoming correspondence to ensure proper payment.

8. Answers incoming phone calls and inquiries regarding patient accounts.

9. Attends required meetings and participates in committees as requested.

10. Maintains strictest confidentiality.

11. Performs other duties as assigned.

Contact Information:

E-mail: hr@tmm-kc.com